Where you are an Blogger, Small Business Owner or E-Commerce company – it has become imperative that everyone needs a good hosting provider. Technology landscape is changing very fast and so does a lot of hosting providers.
The world of hosting is saddled with a lot of resellers and cheap hosting where most of the hosting providers have NO idea as to what they are advising or customer support is below par. You want a web host with 24/7 customer support—if not by phone, then at least by chat. Forums, knowledge bases, and help tickets are all well and good, but sometimes you just need to communicate with another human to get things ironed out as quickly as possible. That said, not all 24/7 customer support teams are equal.

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